Privacy policy

1. Information We Collect

We collect personal information that identifies, relates to, or could reasonably be linked to you.

Depending on your interaction with our store, this may include:

Personal details

  • Name
  • Email address
  • Shipping & billing address
  • Phone number

Order & payment information

  • Purchase details
  • Payment method (processed securely via third parties)
  • Transaction history

Account information

  • Login credentials
  • Preferences and settings

Device & usage data

  • IP address
  • Browser type
  • Device information
  • Pages viewed and interactions

Communications

  • Messages sent to customer support or via forms

2. How We Collect Information

We collect information:

  • Directly from you (orders, sign-ups, contact forms)
  • Automatically through cookies and analytics tools
  • From Shopify and integrated service providers
  • From payment processors, shipping partners, and marketing tools

3. How We Use Your Information

We use your information to:

Order fulfillment

  • Process payments
  • Ship orders
  • Manage returns and exchanges

Customer experience

  • Improve our website and services
  • Personalize product recommendations
  • Maintain your account

Communication

  • Respond to enquiries
  • Send order updates
  • Provide customer support

Marketing

  • Send promotional emails (you may opt out anytime)
  • Show relevant ads and offers

Security & compliance

  • Prevent fraud and unauthorized activity
  • Comply with legal obligations
  • Enforce our policies

4. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Shopify (store hosting and infrastructure)
  • Payment processors
  • Shipping and fulfillment providers
  • Marketing and analytics tools
  • Legal authorities if required by law
  • Business partners (only where necessary for service delivery)

We only share what is necessary for operations.

5. Shopify Platform

Our store is built on Shopify, which processes data to support website functionality, analytics, security, and performance improvement.

Shopify may process your data independently under its own privacy policies. You can review their policy here:
https://privacy.shopify.com/

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Understand customer behaviour
  • Personalize shopping experience
  • Run marketing campaigns

You can disable cookies in your browser settings, but some features may not function properly.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes

8. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Opt out of marketing
  • Request data portability

To exercise any rights, contact us at:
support@nevermany.com

9. Security

We take reasonable measures to protect your personal information.

However, no system is 100% secure, and we cannot guarantee absolute security of data transmitted online.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or policies.

We recommend reviewing their policies before engaging with them.

11. Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction.

We do not knowingly collect data from children.

12. International Users

Your information may be processed outside your country of residence, including in countries that may not have the same data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated “Last updated” date.

14. Contact Us

For questions about this Privacy Policy or your data:

Nevermany
📧 support@nevermany.com