Refund policy
Returns & Exchanges
We accept returns within 14 days of delivery.
To be eligible:
- Items must be unworn, unwashed, and in original condition
- All tags must still be attached
- Proof of purchase is required
Exchanges
We offer exchanges for:
- Size changes
- Defective or incorrect items
If your size is unavailable, you’ll be issued a store credit.
Refunds
Refunds are issued to the original payment method once your return is approved.
- Shipping costs are non-refundable
- Original shipping fees will be deducted from your refund
Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a tracked service, as we are not responsible for lost returns
Faulty or Incorrect Items
If you receive a faulty or incorrect item:
- Contact us within 48 hours of delivery
- Include photos and your order number
We will cover all costs and resolve it immediately.
Final Sale Items
The following items cannot be returned:
- Sale items
- Gift cards
How to Start a Return
Email: support@nevermany.com
Include:
- Order number
- Reason for return
We’ll provide return instructions within 1–2 business days.
Notes
Nevermany reserves the right to refuse returns that do not meet our policy.